Privacy Statement for Talaria Voyages Inc
Last Updated: 2026-04-21
Talaria Voyages Inc (“Talaria Voyages,” “we,” “us,” or “our”) values your trust and is committed to protecting your personal information. This Privacy Statement explains how we collect, use, share, and protect your personal information when you use our website, contact us, or book travel services through us.
This policy is designed in alignment with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Alberta’s Personal Information Protection Act (PIPA), and reflects industry practices used by major travel service providers.
1. Scope of This Privacy Statement
This Privacy Statement applies to:
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Our website
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Email, phone, and in-person communications
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Travel bookings and related services
It does not apply to third-party websites or services that we do not control.
2. Types of Information We Collect
a. Personal Information You Provide
We collect information you provide directly, including:
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Full name
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Contact information (email address, phone number, mailing address)
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Payment details (credit card or billing information)
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Passport and identification details (for travel bookings)
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Emergency contact information
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Travel preferences and special requests
b. Information About Other Travelers
If you make a booking for someone else, you confirm that you have their consent to provide their personal information.
c. Automatically Collected Information
When you use our website, we may collect:
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IP address
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Device and browser type
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Pages viewed and interactions
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Referral URLs
d. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and support marketing efforts.
3. How We Use Your Information
We use your personal information for the following purposes:
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To provide and manage travel bookings (flights, hotels, packages, tours)
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To communicate with you regarding your bookings or inquiries
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To process payments and prevent fraudulent transactions
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To personalize your experience and provide relevant recommendations
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To send confirmations, updates, and service-related messages
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To send marketing communications (only where permitted by law or with your consent)
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To improve our services, website functionality, and customer experience
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To comply with legal and regulatory obligations
4. Legal Basis and Consent
We collect, use, and disclose personal information with your consent, except where permitted or required by law.
Your consent may be:
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Express (e.g., agreeing to terms or subscribing to emails)
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Implied (e.g., providing information to complete a booking)
You may withdraw your consent at any time, subject to legal or contractual limitations.
5. How We Share Your Information
a. Travel Suppliers
We share necessary information with travel providers such as:
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Airlines
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Hotels and accommodations
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Tour operators and activity providers
This is required to complete your bookings.
b. Third-Party Service Providers
We may share information with trusted vendors who help us operate our business, such as:
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Payment processors
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IT and hosting providers
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Customer support tools
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Analytics and marketing providers
These providers are contractually required to protect your information.
c. Legal and Regulatory Authorities
We may disclose information:
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To comply with laws, regulations, or legal processes
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To respond to lawful requests by public authorities
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To protect our rights, property, or safety
d. Business Transfers
In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of that transaction.
6. International Data Transfers
As a travel agency, we may transfer your personal information to travel suppliers or service providers located outside Canada.
These jurisdictions may have different data protection laws. We take reasonable steps to ensure appropriate safeguards are in place.
7. Your Rights and Choices
You have the right to:
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Access your personal information
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Request correction of inaccurate or incomplete information
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Withdraw consent for certain uses
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Opt out of marketing communications
To unsubscribe from marketing emails, use the “unsubscribe” link or contact us directly.
8. Data Retention
We retain personal information only as long as necessary to:
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Provide services and fulfill bookings
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Comply with legal, tax, and accounting requirements
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Resolve disputes and enforce agreements
When no longer required, data is securely deleted or anonymized.
9. Safeguarding Your Information
We use administrative, technical, and physical safeguards to protect your information, including:
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Secure payment processing
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Restricted access to personal data
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Encryption and security protocols
While we strive to protect your data, no system can guarantee absolute security.
10. Children’s Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without appropriate consent.
11. Third-Party Links and Services
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.
You don’t want to just “patch” that message—you need to clearly state how you handle mobile numbers and consent. Here’s a clean, compliant section you can add to your privacy policy that directly addresses the issue:
12. Mobile Information & SMS Consent
We respect your privacy and are committed to protecting your personal information.
When you provide your mobile phone number and opt in to receive SMS communications from us, you are consenting to receive messages related to your bookings, travel updates, reminders, and promotional offers (if applicable).
No Sharing of Mobile Information:
Your mobile opt-in data, including your phone number and consent to receive SMS messages, will not be shared, sold, rented, or disclosed to third parties or affiliates for marketing or promotional purposes.
We may share your information only with trusted service providers who assist us in delivering our services (such as messaging platforms), and solely for the purpose of enabling those communications. These providers are contractually obligated to safeguard your data and are not permitted to use it for any other purpose.
Opt-Out Instructions:
You can opt out of receiving SMS messages at any time by replying “STOP” to any message you receive from us. After opting out, you will no longer receive SMS communications unless you opt in again.
Data Security:
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.
13. Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
